System Administrator Password

edwinmkm January 14, 2016

Greetings, 

I am an administrator on my company's JIRA, I would like to know how do you reset the System Administrator password. 

 

Regards,

Edwin

3 answers

1 accepted

1 vote
Answer accepted
Jonathan Soo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2016

Hi Edwin,

 

Yes, no worries, you can reset the password of sys admin.

 

Regards,
Jonathan 

edwinmkm January 14, 2016

how do you do it? Should I follow the above mentioned link?

Jonathan Soo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2016

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

 

Yes, using the documentation linked above, follow according to your JIRA version. smile

edwinmkm January 14, 2016

Thanks smile

2 votes
Jonathan Soo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2016

Hi Edwin,

You can follow this guide below (according to the JIRA version) :

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

 

Regards,

Jonathan 

0 votes
edwinmkm January 14, 2016

Alright thanks, 

I am Specifically talking about the default Sys.Admin which I attached the screenshot of. Do we need to worry about it? Is it possible to reset that role's password? Or retain/own that role?
Regards, 
EdwinsysAdmin.PNG

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