System Administrator Can't Login to JIRA Cloud Site

I am the System Administrator for my JIRA Cloud Site. I was trying to install a trial version of Portfolio in my JIRA Cloud environment to evaluate it. I didn't see any of its features so I signed out of our site and now I can't sign back in. Password recovery says there are no users on our site that match my username or email. 

1 answer

This widget could not be displayed.

Hi,

If JIRA is in the cloud you can't fix it yourself unless there is another admin that can give you access again. 

I suggest you contact Atlassian Support.

Regards

Dave

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published yesterday in Marketplace Apps

The 7 hacks of highly successful automation

...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...

111 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you