System Administrator Can't Login to JIRA Cloud Site

I am the System Administrator for my JIRA Cloud Site. I was trying to install a trial version of Portfolio in my JIRA Cloud environment to evaluate it. I didn't see any of its features so I signed out of our site and now I can't sign back in. Password recovery says there are no users on our site that match my username or email. 

1 answer

Hi,

If JIRA is in the cloud you can't fix it yourself unless there is another admin that can give you access again. 

I suggest you contact Atlassian Support.

Regards

Dave

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 3 hours ago in Trello

Alice Camilla on organizing your work/life/fandoms with Trello!

@Alice Camilla is a university student, currently writing her MA thesis in Archaeology. She's also a freelance blogger and content creator, writing about geeky stuff from productivity apps to JR...

28 views 1 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you