Suggestion: Jira shows offline mode when firewall session expired

First of all, sorry for the question if it is not relevant for Atlassian. I didn't check how JIRA web client works.

We have corporate JIRA behind a firewall.

If I don't work with JIRA for some time then session expires. However visually JIRA doesn't show anything. It super annoying when I start trying to change a board and after I see some error about a wrong request or response, and now I realise that firewall session expired and I have to refresh page and re-login.

Can I somehow configure JIRA, that it notify that there were issues with server interaction before I started trying to change something.

2 answers

1 vote

It's about JIRA, so it's a valid question.

The problem is a general one for web-applications though - a lot of them (including the Atlassian ones) don't bother to be that dynamic.  The session is going to expire (and, for security, it should), so you'd need to code something that runs in the browser that can go "oh, time's up, better tell the user".  I imagine that's possible but I don't know that it's easy or a good idea.

I would be already satisfied if JIRA web client says looks like I can not reach server

0 votes
Steven Behnke Community Champion May 27, 2016

Confluence has this ability so I would hope that JIRA would add it as well too. For instance, when you shut your wifi off on Confluence 5.8+, a flag pops up indicating you don't have connectivity. 

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