Hello Christoph,
Sorry for the late reply - we monitor Atlassian Answers primarily based on our add-on tags (e.g. 'structure' and 'addon-com.almworks.jira.structure’). Unfortunately questions without them often get missed in a general search query. I added one of our tags to this question so we can find it later if we need to.
Do you still experience this issue? Structure should not affect this functionality in any way, so if you see some relation, could you please submit a ticket with more details in our service desk and we'll investigate: support.almworks.com
Kind regards,
Eugene (ALM Works)
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