Issues that have a resolution set have that strike through line in the Project Key.
If you reopen an issue and the workflow did not clear the resolution, the issue will be still active, but since the resolution was not cleared out, the system still considers it resolved.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs