Story is in Sprint but still only shown on Backlog in JIRA Agile

I put a Issue from my Backlog into an active Sprint, but when I refresh my board it is still on the Backlog and not visible in the Sprint anymore. Although when I open the Issue details I see the field 'Sprint' filled with the correct Sprint.

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Hi,

 

reindex JIRA

Ok. I will ask our JIRA-admin. Hope this solves the problem.

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