Stories not moving to Done on board

I have a Board which follows Agile Simplified workflow.In that the columns are mapped properly with Status.I cannot see the Stories in Done Column even after the Story Status is Done.Neither it lets me Drag it.It has a subtask associated to it which is already in Done column but not sure why the story is not moving.Can you please tell me why?

1 answer

0 votes

What type of board is it, what is the board filter, and what are the column-status mappings?

Its a Scrum Board using Agile Simplified Workflow with Columns-Status mapping of To-Do, In-Progress and Done.

Filter used is just on Project a Single Project Name.

 

The Story has an Epic Link which is in To-Do Status but its not a part of the present Sprint. Is it some where responsible?

The Epic link doesn't matter (although the Epic won't appear because a Scrum board only shows things in the current sprint).

Could you check:

  • the exact board filter (is it really just "project = X order by rank asc"?)
  • the resolution and status of one of the issues that has gone to "done" and vanished?
  • the sprint field for the issue that has goine into "done"
  • that your board has no quick-filters that might be hiding it, or swimlanes that might be moving it to somewhere you can't get to it

The Board Filter is just project = "XXX" ORDER BY Rank ASC

I have attached the screenshot of how my Status and Columns are mapped.

The Story has been moved to Done at issue Level but at board level its is still showing under Do-To and cannot be moved.

There are no Quick Filters Configured.

The Swimlane are based on Story

Capture.PNG

Can please I have an update on this if any?

I was sure I responded to this yesterday.

Could we:

1) Try reindexing project XXX

2) If that does not fix it, a screenshot of the top of the issue screen (the header and system field area)

 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

933 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot