Slack Jira integration no unfurling

Josh Allen August 24, 2018

According to this documentation, if I have the jirabot integration on a channel, I should be able to type the issue key and it will unfurl the issue information into slack.  It's not working.

 

When I type my issue key:  CHNG-16 it just posts that message without displaying any Jira information. I also tried /jira CHNG-16 and then it unfurls and displays the correct information, but it says "only visible to you"

 

What am I doing wrong here?

1 answer

0 votes
Jason Wood October 4, 2018

https://jira.atlassian.com/browse/JRACLOUD-67466

Looks like @Integration Team needs to be invited to your Slack channel manually.

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