Since the latest update, I am unable to restrict who can see comments, is there a way to do this?

Louise.Hesse April 28, 2019

Usually when commenting I can restrict the comment to only a certain group of users.

Since the update I can no longer do this.

We use this for internal comments V what the client can see. Thanks

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JiraJared
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 28, 2019

Have an admin check under System settings for the following setting:

Comment visibility: Check to see if the setting is Project Roles only

If so, change it to Groups & Project Roles

Louise.Hesse April 29, 2019

Thank you, but it is already set as Groups & Project RolesScreen Shot 2019-04-30 at 11.36.19 am.png

JiraJared
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 29, 2019

What version did you update too?

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