Show resolutions as <blank> as default value instead of Fixed

Hi All

When an issue is resolved, by default the option we see in resolution dropdown is Fixed.

Is it possible to have this field as empty (instead of Fixed) and user is forced to choose an option from the drop-down.

(of course field is mandatory but i am trying to avoid Fixed being shown up as default value)

Rahul

1 answer

This widget could not be displayed.

No.  The field is deliberately built to set a resolution, forcing the user to select something.

(Also, it's not "mandatory" in JIRA-speak.  It's optional, otherwise you would have to set it on "create")

The problem is not that it is mandatory, that is alright.

The problem is that by default JIRA selects a default resolution for the user. So users have no incentive to select the correct resolution. They just click next or ok. In my JIRA there are loads of issues with resolution 'Fixed' while in reality the issues is a duplicate. Or cancelled.

Hmm I just noticed that it's now possible to 'Clear defaults' in the resolution admin section of JIRA. Not sure if this is new or has been there a long time, but it does the trick for me!

Yes, the "please select" option came in a while ago.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Friday in Bitbucket

What is your #1 piece of advice to new users getting started using Bitbucket?

Hello Community! My name is Claire Maynard, and I’m a Product Marketing Manager on the Bitbucket team. I’m interested in hearing what advice or tips you have for new users getting started on ...

126 views 5 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you