When an issue is resolved, by default the option we see in resolution dropdown is Fixed.
Is it possible to have this field as empty (instead of Fixed) and user is forced to choose an option from the drop-down.
(of course field is mandatory but i am trying to avoid Fixed being shown up as default value)
The problem is not that it is mandatory, that is alright.
The problem is that by default JIRA selects a default resolution for the user. So users have no incentive to select the correct resolution. They just click next or ok. In my JIRA there are loads of issues with resolution 'Fixed' while in reality the issues is a duplicate. Or cancelled.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot