I can't get the reports sharing to work. On the 'Saved Reports' page I click the Share link next to a report and fill in the name of a colleague (I've tried both the 'Full name' and the 'Username' of their JIRA accounts). But when my colleague goes to the 'Saved & Shared Reports' he does not see my report. What are we doing wrong?

Best regards,


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To help us investigate, could you please share following screenshots

  1. Screenshot of sharing pop-up after selecting your colleague's name
  2. Screenshot of your colleagues saved and shared reports page

You can email the screenshots to us at info@jirareports.com



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