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Several users are having issues logging their time

Mitch Alves
Mitch Alves February 7, 2017

Note the error screenshot below received by the users when trying to log their time against a task:

JIRA_Log_Error.png

 

We have had JIRA for years, and just start happening now in 2017.

No modifications were done by any admins.

Can someone assist?

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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February 7, 2017

I am afraid you will have to raise an Atlassian support ticket for this. I would also check if you have recently installed a Connect add-on or not. Looks like a javascript issue.

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