Hello! The problem is this. It is necessary to separate the clients of the support service for the projects. That clients of one project could not see other projects.
If you remove the "Service desk customer - portal access" group from the permissions and add the client to the project, the client does not see the support portal.
How to split customer support services so that they only see their portals and do not see others?
Is it possible to work without a group "Service desk customer - portal access" ?
would this help?
Exert from the document:
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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