Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Sending emails from JIRA to anonymous users

Brooke Anglin
Brooke Anglin March 27, 2019

we are looking to set up a project for anonymous users to create request from there we will have 2 teams that will work those request. My question is if we set up a field where they will supply their email address is there a way to send an email to that address from JIRA? Kind of like hey we got your request here is your ticket number type thing.

 

Any help would be greatly appreciated !!

Answer
Watch
Like Be the first to like this
475 views

2 answers

0 votes
JP _AC Bielefeld Leader_
JP _AC Bielefeld Leader_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 27, 2019

Hm,

Jira Service Desk is your solution...

Best

JP

Reply
0 votes
Victor Mutambuki [Mumo Systems]
Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 27, 2019

Brooke,

Look into the topic, JIRA issue Collector.

Victor

View More Comments
Brooke Anglin
Brooke Anglin March 27, 2019

Thank you, but this doesn't look to provide a solution for the email piece ?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events