I want to forward my support emails from work support email account to a JIRA email account ('support@veneka.atlassian.net) but I get a bounce notification from JIRA email address with the following message ... "This message could not be delivered. "
Why is JIRA rejecting emails from external systems
No, I haven't. How do I configure the incoming mail handlers in JIRA?
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And for Cloud:
JIRA Service desk has its own handler:
https://confluence.atlassian.com/servicedeskcloud/receiving-requests-by-email-747602718.html
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I have configured thje mail handlers but still email to the JIRA email address are still failing.
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