How is it possible to make sure the reporter of an issue receives a notification when it is closed, via an automatic process, such as a Bitbucket merge?
By default, JIRA seems to think that the automatic closure is the reporters 'own action', and therefore doesn't send them a notification (assuming they have the default notification settings)...
No, it doesn't, and that's the point - JIRA seems to think that because the 'close' event is an automatic action, that it must be triggered by the reporter, and therefore the 'don't send emails for own actions' setting in most user's accounts means they never receive an email.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs