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How is it possible to make sure the reporter of an issue receives a notification when it is closed, via an automatic process, such as a Bitbucket merge?
By default, JIRA seems to think that the automatic closure is the reporters 'own action', and therefore doesn't send them a notification (assuming they have the default notification settings)...
No, it doesn't, and that's the point - JIRA seems to think that because the 'close' event is an automatic action, that it must be triggered by the reporter, and therefore the 'don't send emails for own actions' setting in most user's accounts means they never receive an email.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
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