I'm guessing you might be using the Add users to a role link on the "Users and roles" page in Project Settings. Is that right?
The pull down here only shows roles after you have entered a valid user/group. Until then it is disabled. The way it works is a bit clunky and has caught me out before when I've been checking to see what roles I have set up.
Here's what I mean:
Does that help? If not, please comment with some more details about the page where you are having problems and I'll try to help again.
Sorry. No ... that does not help at all!
What have you done between selecting the first screen and the second screen?
I'm new to this ... and I'm finding it most difficult and counter intuitive. I can't believe how much time it's taking to set up two projects with two separate teams. I'm about to give up!
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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