Search with "assignee in (xxx)" is automatically converted to expert mode

[Dirk Heinke]

Hello,

I search for issues with the basic search assigned to one person like this:

This will give me the url: xxx/issues/?jql=assignee in (DHeinke)

When I open that URL again, it switches to advanced JQL mode and does not let me switch back:

I use the latest 8.3.0.

I also looked up the network traffic and found this:

URL: xxx/secure/QueryComponent!Jql.jspa

POST-DATA:

jql=assignee in (DHeinke)
decorator=none

RESPONSE:

{"errorMessages":["jqlTooComplex"],"errors":{}}

Any ideas how to fix this or is this a known bug?

[Petter Gonçalves · Accepted solution]

Hello Dirk,

Per your description, I believe you are being impacted by the following bug:

Can't switch to JQL Basic mode when username is uppercase

This bug causes the Basic search to be turned off when you search for any users with upper case letters in their username, not allowing you to switch back to the Basic mode.

Feel free to vote and watch the bug to receive notifications about any updates.

For now, the workaround available would be to type the user in lower case letters when searching for them using the Advanced mode, so you can switch back to Basic:

assignee in (dheinke)

Since username searches are case-insensitive, you should get equivalent results.

Let me know if this information helps.

[Dirk Heinke]

Hello Petter.

The workaround seems to work, but it's hard to explain to the users, that you can create a search with Basic but can't modify it.

Anyways, thanks for your response.

Kind regards

Dirk

[Petter Gonçalves]

You are welcome, Dirk.

Indeed, this is a weird bug. We hope that it gets fixed in the next releases of JIRA.

Please, share your thoughts on the bug where our development team will be registering their progress.