I have added a status of "Accepted" after my "Done" status and both are considered finished in the workflow. I'm expecting to get credit for a story as soon as a story enters either of these status, but it seems that I'm only getting the points if it reaches "Accepted". How can I configure my workflow to get the points completed when it hits Done?
Your board always considers any issues that are in the last column as done. If you need 2 different statuses to be used for this, you'd need to put them both in the same, last column. If both statuses are available in the same column you should see two boxes in that column when moving issues, one for each status available, and they should be labeled accordingly.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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