It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Script Runner Custom email error

Script Runner Custom Email

You have been assigned as a Tech Resource to $ <a href="$baseUrl/browse/<% out << issue.key %>">$issue</a> with priority <% out << issue.priority?.name %>.
def rendererManager = com.atlassian.jira.component.ComponentAccessor.getComponent( com.atlassian.jira.issue.RendererManager.class)
def fieldLayoutItem = com.atlassian.jira.component.ComponentAccessor.getFieldLayoutManager().getFieldLayout(issue).getFieldLayoutItem("description")
def renderer = rendererManager.getRendererForField(fieldLayoutItem)
String desc = renderer.render(issue.description, null)
String description = "Description: " + desc 
Last Comment:<br>
<% out << componentManager.commentManager.getComments(issue)?.last()?.authorUser.displayName %> –
<% out << componentManager.commentManager.getComments(issue)?.last()?.body %>



Exception in thread "Thread-6132" groovy.lang.GroovyRuntimeException: Failed to parse template script (your template may contain an error or be trying to use expressions not currently supported): startup failed:
GStringTemplateScript31.groovy: 2: unexpected char: '\' @ line 2, column 57.
   n { out -> out << """($issue) \CPP\Dicse


Description has \CPP\code in it which it appears to be erroring on and not sending an email.  Is there a way to fix this?

4 answers

Hi Kevin, I was trying to reproduce the error but your code works fine for me (having as a description a simple helloWorld code in C++). You may encounter a problem if there are no comments and you invoke the .last in an empty list. You can use the .empty to determine if the list is empty (the Safe Navigation operator ? only checks for null) Also you should use the ComponentAccessor instead of the componentManager in order to get the commentManager.

So with the .empty you would check to see if it is empty 1st before running the comment part?

Hey Kevin, def commentsList = [] lastUserCommented = commentsList?.last()?.authorUser?.displayName Results to: Error Cannot access last() element from an empty List Therefore you can use def commentsList = [] if (!commentsList?.empty) lastUserCommented = commentsList?.last()?.authorUser?.displayName Results to: null (no error)

I'm working to get this added but it doesn't make since why the comment strings would cause the description strings to error with unexpected char: '\' since the text is in the description not the comments.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

3,652 views 11 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you