Using our cloud URL Cloud Ticked and entering an administrators Username and password.
Click comnnect - Response is a popup message:
Error fetching projects
Unexpected response code: 502
Thanks Shannon for guiding with your suggestions here
Please refer the instructions in the knowledge base article below
If still not able to have break through in resolving it please raise aticket with Zephyr Support as mentioned at the end of the article in the link above
If you are working with a Cloud instance, which it seemed like you might from Paul's question, you want to make sure to open up all of the following servers and IP ranges:
Else it won't be able to connect to your server.
Let me know if you have any trouble
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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