Restore user preference (dashboards, filters,...

moteaur November 15, 2017

Hello,

We moved a Jira server to another new Jira instance, but we have to change the crowd server and user logins aren't the same as the previous crowd used.

How to keep / restore preference of user despite the login is changed? (Dashboard, filter, ...)

 

Thank

Romain

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 15, 2017

Hi Romain,

The usernames will need to match the old ones, so this may require you to connect the old Crowd directory back to the instance of Jira and then migrate your users between the directories

You can also have a look at Importing users from one Crowd instance to another.

Let me know if you have any questions about this.

Kind Regards,
Shannon

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