Restore user preference (dashboards, filters,...


We moved a Jira server to another new Jira instance, but we have to change the crowd server and user logins aren't the same as the previous crowd used.

How to keep / restore preference of user despite the login is changed? (Dashboard, filter, ...)




1 answer

0 votes

Hi Romain,

The usernames will need to match the old ones, so this may require you to connect the old Crowd directory back to the instance of Jira and then migrate your users between the directories

You can also have a look at Importing users from one Crowd instance to another.

Let me know if you have any questions about this.

Kind Regards,

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

592 views 2 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot