Resolution - mandatory field


I have weird behaviour or don't know JIRA too well.

I have a transition with resolution screen (one of defaults).

There are no validators on the screen, yet, it requires me to input resolution.

Can this requirement be set somewhere else than on the workflow transition?

1 answer

0 votes

Technically, it's not mandatory, it's just defaulted on the screen, and has no option to leave it blank, so it always gets set.

There's no way to change this.  You need to revise all the screens in your system and simply not use resolution on any create, edit or transition screens, except for transitions which take an issue from a "not closed" status (blue or yellow in the workflow diagrams) to a "closed" one (green).  (Or green to green)

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

360 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot