Resolution - mandatory field

Hi

I have weird behaviour or don't know JIRA too well.

I have a transition with resolution screen (one of defaults).

There are no validators on the screen, yet, it requires me to input resolution.

Can this requirement be set somewhere else than on the workflow transition?

1 answer

0 votes

Technically, it's not mandatory, it's just defaulted on the screen, and has no option to leave it blank, so it always gets set.

There's no way to change this.  You need to revise all the screens in your system and simply not use resolution on any create, edit or transition screens, except for transitions which take an issue from a "not closed" status (blue or yellow in the workflow diagrams) to a "closed" one (green).  (Or green to green)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

885 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you