I have two questions about the resolution status.
1- I would like to add a new field for the resolution state called " rca".
2- How can I make the time spent field required/mandatory on the resolution screen that Issue would not be closed if the owner dont put his timing there?
I think you need JIRA Suite Utilities for Fields Required. You can find it here: https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities/cloud/overview
Hope that helps.
As I said above, you can use validators to make it required. You should follow these steps: Click on: Workflow of the project > Resolution transition > Validators > Add Validator > Fields Required > Select Time Spent. It ensures that the time spent field is filled before resolving the issue.
You should, however, have the Jira Suite Utilities plugin installed on your JIRA to do so.
You will need JIRA Suite utilities plugin though.
Follow these two articles
Elifcan: I have created the new field called RCA . Now it is asking me to associate the field resolution details to screens and my team uses Default Screen along with 30 other teams. I do not want to create a field that will be seen by other teams who use the " Default Screen" and create a confusion. Can you help me if there is a way to limit this change only for my team???
Couple of links for you
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events