Hi. We have a custom field in JIRA story, that is used to capture comments. Is there a way to ensure that people fill this field, before being able to mark the story status as "Done"? Could anyone point to a documentation that will help me understand how to do it?
A validator is the right approach. Use the "Fields required" validator in combination with your field on a screen.
This approach assumes:
I would suggest another approach:
After that, your screen will be prompted to users on changing the status of issues to Done, and a Resolution and a value for your custom field will have to be provided for the change to be applied.
Hope it helps.
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