Reporter is not set correctly


by using the "Create Issue" postfunction, the reporter is not set correctly in the created issue.

The reporter field shows the Username and the reporter does not get any notification:



By clicking the field, it shows the full name (how it should be):



Instead of this, the reporter should be set with the full name while creating the ticket. This worked until November 19th. (haven't made any changes on the Postfunction neither the workflow before)



Any suggestions?


Best Regards

Alexander Richter

2 answers

Are you using "current user" as reporter or specifying one?

I am using parent issues assignee.

But this issue is already resolved.

It was a bug/incompatibility in an Add-On by Bob Swift. We fixed it by downgrading the plugin.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

64 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot