Replying to JIRA notificaitons

Is it possible to setup two different values for the Return-Path and the From field?


The JIRA notifications come from a mail domain that comes from my company, but is only setup for outgoing mail. The Return-Path has to be sent to go our parent company's email domain.


Email notification comes from – > JIRA@mycompany.com

Reply should go to – > JIRA@parentcompany.com


Is this configuration possible?

1 answer

Hi Chris, 

you could try to define your Projects-Email: 

project mail.png

This address is used as senders for JIRA notifications of that project. In your case: JIRA@parentcompany.com

 

You can reach the configuration site by entering following url as admin:

jira.youdomain.tld/plugins/servlet/project-config/PROJECTKEY

 

Hope this helps. Cheers,
Mario 

This is a nice idea and thank you very much for the quick response. However, I forgot to mention that the "mycompany.com" email domain server cannot send emails as "parentcompany.com" addresses, because it is the wrong domain. So the "mycompany.com" email server sends the notification, but I need the reply to go to the "parentcompany.com" email server. Maybe I should attach a quick diagram. :)

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