It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Replying to JIRA notificaitons

Chris Flynn Dec 15, 2015

Is it possible to setup two different values for the Return-Path and the From field?


The JIRA notifications come from a mail domain that comes from my company, but is only setup for outgoing mail. The Return-Path has to be sent to go our parent company's email domain.


Email notification comes from – > JIRA@mycompany.com

Reply should go to – > JIRA@parentcompany.com


Is this configuration possible?

1 answer

0 votes
Mario Günter Dec 15, 2015

Hi Chris, 

you could try to define your Projects-Email: 

project mail.png

This address is used as senders for JIRA notifications of that project. In your case: JIRA@parentcompany.com

 

You can reach the configuration site by entering following url as admin:

jira.youdomain.tld/plugins/servlet/project-config/PROJECTKEY

 

Hope this helps. Cheers,
Mario 

Chris Flynn Dec 15, 2015

This is a nice idea and thank you very much for the quick response. However, I forgot to mention that the "mycompany.com" email domain server cannot send emails as "parentcompany.com" addresses, because it is the wrong domain. So the "mycompany.com" email server sends the notification, but I need the reply to go to the "parentcompany.com" email server. Maybe I should attach a quick diagram. :)

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

662 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you