Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Replacement of licence

Olga IVANOVA
Olga IVANOVA January 18, 2017

The purchased license is not fulfilling planned functions. Is it possible to replace licenses from Core to Software? 

o.ivanova@softlist.pl

Olga Ivanova

Answer
Watch
Like Be the first to like this
273 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 18, 2017

If you buy Software licences, they will live alongside the Core ones as well as give Core to the Software users (so you could have 25 Core users and 10 Software users for a total of 35.  The Software users would have Core access too).

If you need the more simple case, such as you have 25 Core licences and simply want 25 Software instead, then yes, contact the licence team via my.atlassian.com and you'll be able to simply pay the difference.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events