Remote Issue Link

Let's posit that I can display a ticket from a remote system using a url such as https://remote/ticket.html?id=1234. I would like to add an issue field to contain the remote ticket id and if this field contains data, then display an issue link that will open a new window with the remote ticket. I have reviewed an number of documents, but I have found nothing that doesn't overly complicate the seemingly simple.

1 answer

I think I would try to use the issue linking that is built into JIRA. More->Link->Web Link.

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