Regarding my customer's SEN-number

Hi All,

 

This is Joseph of Toogees Interactive Co., Ltd.

How are you today?

 

Actually, one of my customer(NCSOFT Corp) just received one email from your company about renewing their JIRA license.

The SEN number is SEN-3905244.

But, the main contact of this company asked me to check this SEN-number because he can't find this SEN-number in his records.

So, can you let me know which email account is tied to this SEN-number?

After than, he can try to decide if they will need to renew it or not.

 

Best regards,

 

Joseph Kim

1 answer

0 vote

We're a community of end users, like yourself.  We don't have access to Atlassian's systems.

Please raise this with Atlassian over at https://support.atlassian.com - they'll be able to tell you.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 11 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

34 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you