Re-open sub-task opens parent issue with post function but shows status as Open, Resolution Complete. How can I change this?

Greetings,

I was successful getting the post function to re-open sub-task to also re-open the parent issue. However, the status shows Open with Resolution Complete. How can I change this? This may also be the reason these newly reopened items are not showing up under Open issues. They show up under the kanban board but not the issues menu under reports and above components.

image2017-1-23 21:59:26.png

Your help is much appreciated.


Thanks,
Davina

1 answer

1 accepted

This widget could not be displayed.
Vasiliy Zverev Community Champion Jan 23, 2017

I assume that you make some transition for parent issue. In this case add a build-in postfunction for parent issue transition to clear resolution.

I got it working. Thanks

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you