It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Re-Open Sprint is Grayed Out

Hello All.  We have been utilizing a demo version of JIRA 7.0 for the last few months, and have recently cut over to the production server version of 7.1.9.  Utilizing our admin level account, I am trying to now re-open and delete the "test" sprints that we have created.  These sprints are completed, and in looking at the documentation online, I should be able to navigate to Reports / Sprint Report / Select the sprint I want and click Reopen Sprint. 

The Reopen option is there, but it is grayed out.  I have ensured I am utilizing the Admin account, which does have the "Manage Sprints" permission assigned.

I did notice the sprint does not have any issues listed within it, when I run the "Sprint Report", however when I check the issues there were part of it, the issues indicate they were part of the complete sprint that I am attempting to re-open.  

Any insights on this would be greatly appreciated. 

1 answer

Hi Kevin,

Do you have other active sprints in the boards? If so, according to the documentation if you have the feature Parallel Sprints disabled, you won't be allowed to reopen the sprint



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

1,980 views 8 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you