REST API auth error

[BayWa IT Workplace Atlassian]

Hi Community,

we´re building simple Python scripts for JIRA using the REST API with Basic auth (this way is ok for us, no need for Oauth at the moment).

For building the correct codes we´re using SOAP UI before we implement it in our scripts.

When we start execution, for example GET on https://jira.ourdomain.com/rest/api/2/applicationrole we see an error 401 Unauthorized (401). After some tries we get an error 403 and CAPTCHA is active for this user .

So it´s seems that data was correct and the username can be extracted from base64 encoded string by JIRA (base64 string is username:password).

In the past this way worked fine.

The same credentials (base64) work perfect in Confluence with REST API, so it seems to be a problem on JIRA side. In the backend both systems use Crowd with the same user directory (LDAP).

We´re using JIRA 8.6.1 with reverse proxy and activated SSL.

Regards

Uli

[Thomas Deiler · Accepted solution]

Dear @BayWa IT Workplace Atlassian ,

The documentation says: 403: Returned if the current user is not an administrator.

Do you have the proper permissions for your calling user?

So long

Thomas

[BayWa IT Workplace Atlassian]

Hi Thomas,

thank you for your answer, first we see an error 401,

The used basic auth base64 string ist correct.

The 403 is shown after some tries when CAPTCHA is enabled.

User login data is correct, we use the same for Confluence basic logins (same Crowd directory). All users have full admin rights in JIRA, so it can´t be a permission problem.

Regards

Uli

[Thomas Deiler]

Have you set all headers like described in the API and tutorials?

[BayWa IT Workplace Atlassian]

@Thomas Deiler I tried it once again (I imported the WADL too)

This call won´t work (error 401) 

This call works, I used the same authorization credentials for both calls.

My user has full admin rights in JIRA and all projects.

Regards

Uli

[Thomas Deiler]

Dear @BayWa IT Workplace Atlassian ,

have you tried to use "curl" to verify if if it works in general? Or take a rest client that is offered as a extension for browsers.

So long

Thomas

[BayWa IT Workplace Atlassian]

Hi @Thomas Deiler ,

with curl based on this example https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/ it works.

curl \
   -D- \
   -u charlie:charlie \
   -X POST \
   --data {see below} \
   -H "Content-Type: application/json" \
   http://localhost:8080/rest/api/2/issue/

Now I have to try to implement it in Python script.

Regards

Uli

[Thomas Deiler]

Dear @BayWa IT Workplace Atlassian ,

have you tried this page?

So long

Thomas

[BayWa IT Workplace Atlassian]

@Thomas Deiler I was able to implement my REST calls in Python too.

My problem is fixed now, thank you for you support!

[Omprakash Thamsetty]

@BayWa IT Workplace AtlassianI have the same kind of requirement. Python is trying to curl the JIRA ticket from inside the Docker container and receiving following error messages. Look like needs to pass the CAPTCHA or TOKENs

Any help much appreciate on using curl in python

403

X-Seraph-LoginReason: AUTHENTICATED_FAILED set-cookies JSESSIONID=jira URL

when I login into Jira with that ID and accept the CAPTCHA then got following error.

401

X-Seraph-LoginReason: AUTHENTICATED_FAILED, www-authenticate OAuth transfer-Encoding chunked  ...

[BayWa IT Workplace Atlassian]

@Omprakash Thamsetty I don´t use curl in python.

I use requests library, that work´s great for me now.

It was the easiest way for me to add JSON data and headers to my REST calls.