Question about creating issue

Dear all,

I created new screen, screen scheme and assigned it to new project.

but when I tried to test creating the issue, it failed with the error 'Error creating issue: Unable to clean field - 'customfield_10127 - User Test Result'.

I didn't insert 'User Test Result' custom field to create screen.

Please refer to the error image and let me know how I can solve this problem.error page.PNG

Thank you

1 answer

This widget could not be displayed.

"Unable to clean field" is an error message being thrown by something you've installed on your system.  In English, it's a really bad description of the problem and is way too vague to be useful.

Have a look at the validators on the workflow transition.  One of them will be causing this message to appear.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 2 hours ago in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

11 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you