Question about creating issue

Dear all,

I created new screen, screen scheme and assigned it to new project.

but when I tried to test creating the issue, it failed with the error 'Error creating issue: Unable to clean field - 'customfield_10127 - User Test Result'.

I didn't insert 'User Test Result' custom field to create screen.

Please refer to the error image and let me know how I can solve this problem.error page.PNG

Thank you

1 answer

0 vote

"Unable to clean field" is an error message being thrown by something you've installed on your system.  In English, it's a really bad description of the problem and is way too vague to be useful.

Have a look at the validators on the workflow transition.  One of them will be causing this message to appear.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,166 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot