Quality Plan / healthcheck plan for Jira

Looking for suggestion on a good quality plan for Jira. I am looking at developing a quality plan for our JIRA instance and am looking for suggestions on the below:

  • Checklist (What parameters should we check/monitor (CPU usage, Memory, Disk access speeds, ?)
  • Frequency of quality / health check
  • What tools are required?
  • Is there a standard documentation from Atlassian on this?

2 answers

We're using the free plugin Javamelody to check for CPU and memory usage.

For testing the disk access speed, this page will help: https://confluence.atlassian.com/display/JIRAKB/Testing+Disk+Access+Speed

As for frequency of checks, that really depends on the size and stability of your setup. I manage a 500-user setup, and I perform checks once a month. I use the log scanner in the support tools to look for potential new issues, and correlate the errors with anomalies with CPU and RAM usage in Javamelody.

If you have more users than that, or if your setup grows fast, or if there are frequent system changes, you might want to keep a closer eye on these things.

This documentation is helpful in clearing performance issues you might have with your setup. https://confluence.atlassian.com/display/JIRAKB/JIRA+applications+performance+tuning

Of course, you should also work with your sys-admin (if you have one) to monitor the physical machine on which JIRA runs.

I suggest you add the NewRelic Java agent.  It's free to use and works great.

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