Pull metrics from JIRA

Can anyone let me know how can i pull the below metrics from JIRA into dashboard gadget?
-        Responsiveness in assigning new projects (within 24 hrs)
-        Quality (pulling # of rounds of revisions)
-        Actual date to complete a project versus actual date to close a job

Thanks,
Krithica

1 answer

1 vote
Gaston Valente Community Champion Sep 08, 2017

Krithica,

It depends on your implementation.

Do you have specific custom fields to track this information?

Which action determines the assigning? it is when the first assignee is set?

Do you have a pair of field to save the original and final date of the project?

I need the difference between the dates when the issue is marked as "Done" and issue is marked as closed.

What’s happening right now is an issue will be done, but will not be closed for quite some time and that is what we’re trying to measure. 

You need to be a bit more clear on answering Gaston's questions.  How are you marking done and closed?  Do you have specific custom fields for tracking?  What action determings the assigning? etc.

Sorry for not being clear.

We do not have custom fields for tracking it. We just have 2 status "Done" and "Closed" in the issue workflow. How can i measure the time taken from done to closed status of the issue and display it in the dashboard gadget.

Thank you,

Krithica

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