Can anyone let me know how can i pull the below metrics from JIRA into dashboard gadget?
- Responsiveness in assigning new projects (within 24 hrs)
- Quality (pulling # of rounds of revisions)
- Actual date to complete a project versus actual date to close a job
It depends on your implementation.
Do you have specific custom fields to track this information?
Which action determines the assigning? it is when the first assignee is set?
Do you have a pair of field to save the original and final date of the project?
Sorry for not being clear.
We do not have custom fields for tracking it. We just have 2 status "Done" and "Closed" in the issue workflow. How can i measure the time taken from done to closed status of the issue and display it in the dashboard gadget.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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