So far we have been adding people to site-admin group in order to enable them add users. However, these folks were only a trusted few individuals who knew what they are NOT supposed to do.
I need to transition this work to Service Desk which would have huge number of people. How do I restrict their access to be only able to create new users, reset passwords, reactivate/deactivate users etc. Basically, everything that we do as part of User Management.
I'm afraid it's not possible on Cloud.
There are solutions if you're on server, as you can create workflows that can create/update users and groups, but you can't install the add-ons you need to do that on Cloud.
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