So far we have been adding people to site-admin group in order to enable them add users. However, these folks were only a trusted few individuals who knew what they are NOT supposed to do.
I need to transition this work to Service Desk which would have huge number of people. How do I restrict their access to be only able to create new users, reset passwords, reactivate/deactivate users etc. Basically, everything that we do as part of User Management.
I'm afraid it's not possible on Cloud.
There are solutions if you're on server, as you can create workflows that can create/update users and groups, but you can't install the add-ons you need to do that on Cloud.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events