Property not found issue

Hi Support team,

I have an issue with my JIRA production instance.
I have a custom field named 'Store'. On resolving one JIRA issue am getting the error like 'Property Store not found'. But am able to resolve all other issues except this one. The field 'Store' is present only in the create issue screen and not in the resolve screen.Am facing this issue only with a single JIRA log. All other logs are working as expected. Am using script runner plugin for implementing certain requirements but this is happening on a single JIRA issue alone.

Kindly share a solution at the earliest. PFB the screenshots of the affected workflow transition.




Thanks and Regards


1 answer

Do you have any condition/validator based on that field Store? Does this field have a value for this one single issue? Any error in you logs?

Definitely need to see the logs for this one.  Could you also show us the full definition of the scripted post-function you've got in that screen shot?

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,565 views 22 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you