the second screen shot is some random one i found on the internet, I am just looking for the Format. forget that its a different project. I am looking for the Queues, reports, links on the project side bar and the Queues links in the middle. my current view is only has issues and the link does not even work for the agents.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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