Project configurator shows issues with two custom fields

  • Hi, I had JAM plugin in my instance earlier, but later we deleted it as it was not used anymore, because of the plugin it has created two custom fields with type com.go2group.jira.plugin.mercury_kit:issue-locked-status , I am currently doing migration of jira configurations using project configurator, these fields do not exist in the instance, i deleted from database also, still its showing error for this kind of fields,.

  • Checked with plugin support to uninstall plugin that also did not remove error.

  • Can you please suggest how can i remove those fields to avoid this error?

Error is 

 

  • Found custom field with values for issues in exported project(s), with id: 10205. This field does not exist. Check if its type is defined in a plugin that has been disabled.
  • Found custom field with values for issues in exported project(s), with id: 10206. This field does not exist. Check if its type is defined in a plugin that has been disabled.

 

Nidhi

2 answers

This widget could not be displayed.

You should be able to re-install the add-on (even if you leave it unlicensed, but active), delete all the fields from the custom field list, and then remove the add-on again.

Unfortunately, if you've "deleted from the database", you might have damaged it too much for this to be possible - you'll need to undo those deletions.

This widget could not be displayed.

Yeah sad waiting from plugin team to proide the add-on, as i do not see refrence of those fields now anywhere in the workflow too.

Eh?  You don't need anyone to provide an add-on, you can just install it from the add-on manager in the UI.

No its JAM Plugin, which is not avaialbl on UI, it says to purchase, I dropped note to plugin support to provide trial, 

Ah, I didn't know that.  Sorry.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

286 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you