There happened such problem:
Some users (who are not registered in Jira) send emails and these emails are not processed by mail handler. Just rest in mailing box.
Though with others everything work good.
Here is my Mail handler:
What problem can it be?
This is by design if the users do not have an account in your Atlassian Cloud instance; in order for any user to create an issue, they must have application access to the instance. Our Project Manager provides some additional information into this matter here: https://answers.atlassian.com/questions/31663613
Shawn, thanks for reply.
In my mail handler Default Reporter is one of the registered users.
All users who sends email are anonymous and not registered in JIRA. But only with some users happens situation described above. So need to find out the problem
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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