It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with JEditor

Darapu Rajesh Babu Jun 08, 2016

I have JEditor plugin in my JIRA instance.

The problem I am facing is when I want to move an issue from Closed to Reopened state, then the Comment field is not allowing to move the issue, saying "You must enter a value for this field". Even after entering some value I am seeing the same message and not allowing me to move the issue.

But when I disabled the JEditor plugin then I was able to move the issue from Closed to Reopened state.

Please anyone help me to solve this issue by keeping the JEditor plugin enabled.

Regards,

Rajesh

 

1 answer

0 votes
Nicolas Bourdages Jun 09, 2016

Seems like there's a bug with JEditor where the "Comment Required" validator doesn't recognize the HTML content as text. Or it's a bug with the workflow extensions plugin. In my experience, JEditor doesn't always play well with other plugins, like Service Desk or Issue Templates

Regardless, that's something you should let JEditor's developer know. Here's their support page.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

682 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you