I have just signed up for the full (10 users) version of JIRA Core. At the moment I am receiving an "unknown error" message when trying to create a project.
Does anyone know of a way to fix this?
I would start by reviewing the JIRA_HOME/log/atlassian-jira.log. Reproduce the issue and see what the logs have to say around that time. There is a knowledge base article titled "hmm... we couldn't create your project due to an unknown error" that may be of assistance in this matter. It provides a number of reasons this issue can occur including collation issues, duplicate issue types, etc.
If the information in that article does not help, look for clues around the time you reproduced the issue. As an example you may see an error that states "Created with no associated contexts". If you do see that you will need to refer to the Created with no associated contexts error when trying to create projects in JIRA knowledge base article for a fix.
If the initial article does not help and you're unable to identify the cause from the logs please don't hesitate to post the snippet from the logs at the time when you reproduced the issue and we'll take a look.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs