Please forward to Claudio Kirchhoff (Jira 7.2.4 setup interface does not open).

IT Operations November 27, 2016

Hi Claudio Kirchhoff

Im about the issue you have already answered "Jira 7.2.4 setup interface does not open."

I get your answer from noreply@atlassian.com address, so Im writing you here.

Pls let me know how to directly write you next time?

Here are all details I currently have.

install log in attachment (jira-sever/jira_7.2.4_install.rtf)
I have installed jira as service, and after installation I stop and started the service to see is there any errors, and found one ‘'
Then I have check /opt/atlassian/jira/conf/server.xml
and there found following lines
<Server port="8005" shutdown="SHUTDOWN">
<Listener className="org.apache.catalina.startup.VersionLoggerListener" />

<Service name="Catalina">
<Connector port=“8080"

also I have checked ports after installastion (by 'lsof -i' and 'nmap -sT -O localhost' , see jira-sever/jira_7.2.4_install.rtf)

I have checked http://server_ip:8080/jira or http://server_ip:2990/JIRA without any result ( I tried with ff, chrome, safari)

The ssh tunnel based way did not finished with success too, (the same way I have checked mysql, it was ok)

in attachment I have set also all logs including starting service imedeatly after installation and manually stopping/starting service.

if you need additional info. tell pls how to grab it.

regards

Hayk Avetisyan

2 answers

1 vote
Sam Hall
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November 27, 2016

This is a duplicate of comment added by Hayk on: https://answers.atlassian.com/questions/44359827.

0 votes
Nic Brough -Adaptavist-
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November 27, 2016

This is a public forum for end users, not a private email system.  We have no more knowledge of the person you're trying to contact than google does.

You've given us half a question here.  If you want our help with it, you'll need to explain all of the problem

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