Created custom field "Issue Lapsed", found when query using this custom field would return max 30 entries on the worklist. Checked there should be over 100 entries but why only 30 entries are shown, there is no next page button so it looks like only 30 entries were being retrieved. Please advise if there is a simple setup to allow JIRA to return all rows when querying custom field or if it is a bug ? Kindly please help.
Could you clarify some details please?
>Created custom field "Issue Lapsed",
What type of field is this?
>found when query using this custom field would return max 30 entries on the worklist.
What is the query you are running?
>Checked there should be over 100 entries
How do you know that?
Thanks, the new custom field "Issue Lapsed" is a checkbox.
I know there should be over 100 entries as I could query the result using JIRA DB with custom field ID. However, only 30 entries can be shown when retrieved online if search by the custom field.
Many thanks, Terence.
No, that's not true. You are currently asking two different questions of your data. Try asking the same question.
There are other things it could be, but until you are asking exactly the same question of your data sets, we can't look at those.
Please try the same search.
I suspect that you have not reindexed after the custom field was added. You can test this by running the query, then edit an issue that should be in the results, then rerun the query. If the number of issues returned increased, then a reindex is needed. Perhaps just for one project. There may also be a warning about this when you go into the Admin, Issues, Custom Fields page?
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