Parallel mails received by wrong recipient

Franck LAMBEZ May 3, 2016

This question is in reference to Atlassian Documentation: Mail and mail handlers troubleshooting

Hello,

 

my JIRA is well configured and mails are arriving to the proper recipient.

I had an issue this morning while two tickets where one created and one updated at the same time.

I have a post function that send mails to specific recipient.

My logs shows

  • mail1 sent to receip1
  • mail2 sent to receip2

But receip1 received mail2 and receip2 received mail1;

No Error on any logfiles (JIRA 6.4.2)

 

Is there a known issue?

 

Regards,

Franck.

 

 

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 3, 2016

>I have a post function that send mails to specific recipient.

That's probably where it went wrong - JIRA doesn't do that off-the-shelf, you've used an add-on or script, and it's got confused.

Suggest an answer

Log in or Sign up to answer