Parallel mails received by wrong recipient

This question is in reference to Atlassian Documentation: Mail and mail handlers troubleshooting

Hello,

 

my JIRA is well configured and mails are arriving to the proper recipient.

I had an issue this morning while two tickets where one created and one updated at the same time.

I have a post function that send mails to specific recipient.

My logs shows

  • mail1 sent to receip1
  • mail2 sent to receip2

But receip1 received mail2 and receip2 received mail1;

No Error on any logfiles (JIRA 6.4.2)

 

Is there a known issue?

 

Regards,

Franck.

 

 

1 answer

0 votes

>I have a post function that send mails to specific recipient.

That's probably where it went wrong - JIRA doesn't do that off-the-shelf, you've used an add-on or script, and it's got confused.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

320 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot