We access our internal JIRA via the URL https://jira
The plugin (version 1.6.3) is installed and licensed correctly (real license, no eval). The Outlook add-in 1.6.3 is installed in outlook and configured for https://jira with a valid username and password. When I try to create an issue, I get the error "Could not access license. JIRA status code: forbidden". When I test the connection in the connection settings of the Outlook add-in, I get "Could not login as user 'someuser': JIRA status code: Forbidden".
I heard about the work-around of using the FQDN "https://jira.mycompany.com", but is not an option because
a) we use local URLs by convention inside the company
sorry for the late reply, unfortunately we did not get an email notifcation even though you used the correct tag.
Please raise a ticket here https://servicedesk.catworkx.de/servicedesk/customer/portal/4
The upcoming release will inculude an option to disable SSL validation check, such that ttps://jira.mycompany.com should work.
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