Outgoing E-Mail Configuration Missing

There was a time that I was able to configure e-mail servers for JIRA but I don't know how it is missing now!

I searched but the only suggestion I found was about JIRA System Administrators role and global permissions which is not my case.

I can only see Mail Queue and Send Mail links but where is the Outgoing Mail link?

By the way, my JIRA version is a 6.3.14 standalone installations. Thanks in advance for your helps.

 

3 answers

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Answer accepted

Thanks for your fast responses but the problem seems different. Somehow the system starts variables given below set to false:

-Datlassian.mail.senddisabled 
-Datlassian.mail.fetchdisabled 
-Datlassian.mail.popdisabled

I edited the setenv.sh file JVM_SUPPORT_RECOMMENDED_ARGS= and DISABLE_NOTIFICATIONS sections and now everything seems fine.

Again thanks for your helps!

The documentation of the latest JIRA's version is : https://confluence.atlassian.com/adminjiraserver071/configuring-jira-s-smtp-mail-server-to-send-notifications-802592930.html

 

Here it's the documentation corresponding with your version of JIRA : https://confluence.atlassian.com/jira063/configuring-jira-s-smtp-mail-server-to-send-notifications-683542709.html

 

For the mails, the latest version is 5.10, the documentation is : https://confluence.atlassian.com/doc/configuring-a-server-for-outgoing-mail-151078.html

 

You need to edit a notification scheme, and set a SMTP server. All the required informations are in the documentations linked above.

 

Hoping to have helped you !

0 votes
Tarun Sapra Community Champion Aug 08, 2016

There is a "Outgoing Mail" section. The shorcut is if you have admin rights to JIRA. just press "g + g") i.e. ("g" twice)  and in the popup type "outgoing" and you would be redirected to the right place from any part of JIRA.

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