Outgoing E-Mail Configuration Missing

There was a time that I was able to configure e-mail servers for JIRA but I don't know how it is missing now!

I searched but the only suggestion I found was about JIRA System Administrators role and global permissions which is not my case.

I can only see Mail Queue and Send Mail links but where is the Outgoing Mail link?

By the way, my JIRA version is a 6.3.14 standalone installations. Thanks in advance for your helps.

 

3 answers

1 accepted

Thanks for your fast responses but the problem seems different. Somehow the system starts variables given below set to false:

-Datlassian.mail.senddisabled 
-Datlassian.mail.fetchdisabled 
-Datlassian.mail.popdisabled

I edited the setenv.sh file JVM_SUPPORT_RECOMMENDED_ARGS= and DISABLE_NOTIFICATIONS sections and now everything seems fine.

Again thanks for your helps!

The documentation of the latest JIRA's version is : https://confluence.atlassian.com/adminjiraserver071/configuring-jira-s-smtp-mail-server-to-send-notifications-802592930.html

 

Here it's the documentation corresponding with your version of JIRA : https://confluence.atlassian.com/jira063/configuring-jira-s-smtp-mail-server-to-send-notifications-683542709.html

 

For the mails, the latest version is 5.10, the documentation is : https://confluence.atlassian.com/doc/configuring-a-server-for-outgoing-mail-151078.html

 

You need to edit a notification scheme, and set a SMTP server. All the required informations are in the documentations linked above.

 

Hoping to have helped you !

0 vote
Tarun Sapra Community Champion Aug 08, 2016

There is a "Outgoing Mail" section. The shorcut is if you have admin rights to JIRA. just press "g + g") i.e. ("g" twice)  and in the popup type "outgoing" and you would be redirected to the right place from any part of JIRA.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published yesterday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

451 views 6 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you